Our Capabilities
National Wireless Case Studies
National Maritime Museum
The Australian National Maritime Museum proudly hosts one of the world’s largest floating historical vessel collections and welcomes over 850,000 guests annually.
Learn how National Wireless bolstered security response time in this high-traffic area with bluetooth beacons, IP68 Motorola DP3661e radio fleet, and comprehensive operator control oversight.
Explore how this increased communication quality provides remote volunteers with reliable safety through hands-free man down alarms.
The Australian National Maritime Museum case study is a recommended read for the security industry.
Thiess Mining Mt Pleasant
One of Australia’s leading mining contractors, Thiess Mining’s operations at Mt Pleasant holds over 474 million tonnes of coal reserves shipped to international markets.
Read more to discover how National Wireless implemented the DAMM BS422 Outdoor Base Station across multiple site nodes to provide efficient, site-wide communication to an introduced Sepura SC2024 and Sepura SCG22 radio fleet coupled with custom alert notifications.
The Thiess Mining Mt Pleasant case study is a recommended read for the mining, oil, gas, and energy industry.
Civic Theatre Newcastle
Civic Theatre Newcastle is the heart of Newcastle’s live performing arts. With over 96 years of performance history, the theatre can seat up to 2300 guests across multiple theatre halls.
Explore how National Wireless custom-made call boxes coupled with Hytera’s HP682 provides the Civic Theatre, Newcastle City Hall, and Fort Scratchley function teams with fast-paced fire emergency response and professional radio form factor.
The Civic Theatre Newcastle case study is a recommended read for the festivals and events industry.
Hamilton Island Resort
A world class tourist destination located in the Whitsundays of the Great Barrier Reef, Hamilton Island Resort stretches across 5.5km and hosts up to 40,000 guests every year.
Read the Hamilton Island Resort case study now and learn how National Wireless upgraded the island’s communication fleet with the use of the Hytera RD982S Base Station and a wide DMR radio fleet to provide over 30 channels sitewide and overcame the island’s natural communication-deterrent landscape.
The Hamilton Island Resort case study is a recommended read for the hotels and hospitality industry.
More Coming Soon
Stay tuned for the latest case studies from National Wireless…
Terminology
Ingress Protection
Intrinsically Safe
MIL-STD 810 Ratings
Man-Down Alarms
Lone Worker Prompt
Emergency Button
Analog Radios
Digital Radios
TETRA Radio Standard
DMR Radio Standard
Wireless Networking Technology
Wi-Fi Extenders
Push-to-Talk Radio Systems
Ingress Protection: A Guide
Read up on the benefits high IP rating provides for your radio’s durability. Explore high-end durability features to save you money on repair costs, such as MIL-STD 810 rating systems and the benefits of Intrinsically Safe Radios for hazardous working conditions.
Lone Worker and Man-Down Radio Systems
Learn how Lone Worker, Man-Down and Emergency Button radio features provide safety reassurance for your team. Discover how National Wireless custom programmed alert notifications are ideal for large fleet operations.
Analog and Digital Radio Systems
A National Wireless breakdown of incumbent Analog radio technology as a comparison to Digital Two-Way Radio Systems. Discover the benefits each radio system provides and determine what needs fit your business.
TETRA Digital Radio Systems
Explore the benefits of TETRA digital radio technology versus its DMR counterpart. Read the benefits of TETRA systems, such as efficient spectrum usage for easier licensing, one device system to reduce hardware costs, and more.
Wireless Networking Technology Solutions
From Cambium Network technologies, discover how Wireless networking solutions provide a host of benefits to your radio fleet. Provides a breakdown of Wi-Fi extenders and factors which effect wireless communications.
Push-to-Talk Radio Systems
National Wireless analyses Push-to-Talk (POC) radio systems, an all-in-one radio solution providing quick one-to-many communications.
Read up on the benefits this system provides, including how National Wireless works with Hytera to provide both handheld and vehicle installations.
Industry Solutions
Communicate seamlessly, even in the most rugged terrains. Explore how two-way radios enhance safety and efficiency in mining, oil, and gas operations.
Explore how two-way radios keep construction sites connected and productive. View our durable radio range for construction sites to reduce equipment repair costs.
Seamless communication from field to barn. Discover how two-way radios revolutionise efficiency in agriculture and farming with a low-risk productivity boost.
Elevating hospitality with seamless communication. Explore how two-way radios streamline operations and enhance guest experiences for hotels and hospitality.
Secure venues with swift communication and ensure your teams safety. Discover how two-way radios empower security personnel in bars, clubs, and event venues.
Coordinate your team with the instant one-to-many communications two-way radios provide. Learn how lightweight and easy to carry radios are perfect for your warehouse team.
Empowering education with clear communication. Explore how two-way radios foster safety and efficiency across schools and universities with easy to use designs.
Transforming production with clear communication. Explore how two-way radios optimise efficiency and safety in factories and manufacturing.
TRANSPORT, FREIGHT & LOGISTICS
Navigate the road ahead with reliable communication. Explore how two-way radios drive efficiency and safety in transport, freight, and logistics.
Learn how radios provide your guests with the ultimate hospitality experience with low-profile, noise cancelling, and long-lasting communication solutions.
Keeping communities connected. Discover how two-way radios empower councils and government agencies to efficiently serve their community.
Long lasting batteries ideal for renewable energy farms. Learn how two-way radios can provide safety assurance for your operations with durable radio models.
Bolster your business with the capabilities of two-way radios. learn why the advanced audio features and professional form factor of two-way radios will meet your commercial needs.
Troubleshooting
National Wireless is an accredited repair centre for Sepura and Hytera radios. We also repair radios from many other manufacturers including GME and Motorola. Our process for equipment repair is designed to ensure efficient handling of your equipment at every stage and to return your communication systems to you as quickly as possible, in a reliable and updated state.
There are three ways to organise an equipment repair service:
- Fill out the Service form and choose ‘Service and Repair’, please include the brand and model of the radio and we will respond as soon as possible.
- Our service administrators strive to answer your calls and ensure your needs are dealt with promptly. Call 02 4964 1533 and ask to book a service/repair.
- Click here to print an equipment repair form. Provide a clear description of the fault/s. Record the job number on the shipping label. Remove accessories unless related to the problem (Please note: There are various restrictions to sending batteries via air if unsure contact 02 4964 1533.). Send the item/s with the shipping label to – 3/10 Enterprise Drive, Beresfield NSW 2322.
Here is a brief overview of what to expect utilising our equipment repair service:
- Clear and friendly communication from both our service administrators and technical team.
- We charge a minimum assessment fee of $86 AUD plus GST unless the repairs meet manufacturer warranty criteria.
- Once the equipment is received by National Wireless, we will complete a full assessment. Our trained technicians use the latest technology to perform this assessment.
- If the equipment is determined to require repair or replacement and is not under warranty, we will proceed with repairs up to the value of $300 AUD plus GST without authorisation. If the cost of repairs (including the assessment fee) exceeds $300 AUD, we will provide you with a repair estimate.
Terms and Conditions include:
- Unless otherwise indicated, National Wireless will repair to the manufactures specifications.
- A minimum assessment fee will be charged unless the fault meets manufacturer warranty criteria.
- Courier charges will apply for the collection and delivery of equipment.
National Wireless believes that wireless communication systems are integral to the productivity and safety of an organisation and its employees. It is vital that your communication equipment is working to full capacity. National Wireless is equipped with specially fitted services vehicles and maintains highly qualified and experienced technicians. We invest in the latest technology for servicing and testing equipment. Our repair centre is well-positioned in the Hunter Valley and offers the highest level of expertise.
There are two ways to organise an equipment repair service:
- Fill out the Service form and choose ‘Onsite Service Request’, please include the brand and model of the equipment and any requirements of the site in the ‘Details’ section, and we will respond as soon as possible.
- Our service administrators strive to answer your calls and ensure your needs are dealt with promptly. Call 02 4964 1533 and ask to book an onsite service.
National Wireless also offers ongoing support and maintenance plans.
A Support Plan is an agreement between National Wireless and your company, to ensure ongoing resources and materials support – guaranteeing your system functions optimally. National Wireless will design a support plan to suit your requirements.
There are three main components of a Support Plan:
- Planned preventative maintenance works
- Unplanned restoration works
- Improvement works
Typical inclusions in a National Wireless Support Agreement:
| Typical Inclusions in a Preventative Maintenance Inspection:
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Maintaining and acquiring the correct licences can be confusing. National Wireless can advise on your company’s statutory obligations, negotiate the relevant licence/s and program your radios to the allocated frequency. We can ensure your systems are designed and maintained to maximise the use of your frequency, minimising capital costs, and increasing the overall efficiency of your wireless communication system.
There are two ways to organise an equipment repair service:
- Fill out the Service form and choose ‘ACMA Licencing’, please include the brand and model of the equipment, and any details of current licencing -if known-, and we will respond as soon as possible.
- Our service administrators strive to answer your calls and ensure your needs are dealt with promptly. Call 02 4964 1533 and ask to book an ACMA Licence Check / Update.
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Sign up for your 1 week No-Obligation Trial
We’ll be in touch to help you decide the best products to trial and the logistics of setting the trial up.
Speak to our team
We’ll respond the same day for enquiries received during business hours. Alternatively, give us a call on 02 4964 1533.
Test our system for one week
We will provide you with reliable digital two-way radios that you and your team can experience first-hand, with absolutely zero obligation to proceed.
Make your decision
When your trial is complete, we will organise to collect the trial radios. If you love our radios, we will then help tailor a complete solution for your team.
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Communication is critical in cooperative operations. National Wireless Radio Coverage Tests allow our team to investigate coverage blackspots and ensure your communication solution is tailored to your site, so your team can work efficiently and effectively.
By booking a radio coverage test, our solutions development team can work with you to:
- Analyse Signal Strength
- Determine Network Solutions
- Locate Coverage Blackspots
- Boost your Reception Distance
Radio coverage determines your systems communication range, clarity, and reliability. Traditional radios operate in frequency ranges between 150-900MHz, which travel via “line of sight”. Although these signals can bounce off of physical objects, they have difficulty penetrating metallic obstructions and other physical obtrusions.
Common solutions to these factors can include raising antenna heights – thus bypassing geographical interference – and installation of repeater sites which bolsters frequency strength to overcome physical deterrents. Radio equipment, such as antennas, can increase range by increasing the radios sensitivity to frequency waves.
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National Wireless can offer:
- Expert advice from our sales team – every industry, every step of the way.
- No-obligation free-trial of our radios.
- Exceptional service and repairs from our team of qualified technicians.
- Free radio coverage tests and site visits to ensure reliable communication.
- After-sales support and assistance – we’re with you for the long haul.