Our Services

How National Wireless can help:

National Wireless are Australia's Radio Communication Experts

Onsite Servicing Enquiries

National Wireless is equipped with specially fitted services vehicles and maintains highly qualified and experienced technicians. We invest in the latest technology for servicing and testing equipment. Our repair centre is well-positioned in the Hunter Valley and offers the highest level of expertise.

Fill out the form attached to request a National Wireless onsite service with one of our expert technicians.

Please include the brand and model of the equipment and any requirements of the site in the ‘Details’ section, and we will respond as soon as possible. For urgent situations, our service administrators strive to answer your calls and ensure your needs are dealt with promptly. Call 02 4964 1533 and ask to book an onsite service.

National Wireless also offers ongoing support and maintenance plans.

A Support Plan is an agreement between National Wireless and your company, to ensure ongoing resources and materials support – guaranteeing your system functions optimally. National Wireless will design a support plan to suit your requirements.

Enquire with National Wireless or click here to learn more.

Equipment Repair Forms

National Wireless is an accredited repair centre for Sepura and Hytera radios. We also repair radios from many other manufacturers including GME and Motorola. Our process for equipment repair is designed to ensure efficient handling of your equipment at every stage and to return your communication systems to you as quickly as possible, in a reliable and updated state.

  1. We charge a minimum assessment fee of $86 AUD plus GST unless the repairs meet manufacturer warranty criteria.
  2. Once the equipment is received by National Wireless, we will complete a full assessment audited by our trained technicians.
  3. If the equipment is determined to require repair or replacement and is not under warranty, we will proceed with repairs up to the value of $300 AUD plus GST without authorisation. If the cost of repairs (including the assessment fee) exceeds $300 AUD, we will provide you with a repair estimate.

Terms and Conditions include:

  • Unless otherwise indicated, National Wireless will repair to the manufacturer’s specifications.
  • A minimum assessment fee will be charged unless the fault meets manufacturer warranty criteria.
  • Courier charges will apply for the collection and delivery of equipment.

1-Week Free Trial

There’s no better way to learn what radio communications can offer your business than giving them a trial. We’ll be in touch to help you decide the best products to trial and the logistics of setting the trial up – whilst also giving you a chance to identify potential system concerns for National Wireless to address.

Speak to our team
We’ll respond the same day for enquiries received during business hours. Alternatively, give us a call on 02 4964 1533.
Test our system for one week

We will provide you with reliable digital two-way radios that you and your team can experience first-hand, with absolutely zero obligation to proceed.

Make your decision

When your trial is complete, we will organise to collect the trial radios. If you love our radios, we will then help tailor a complete solution for your team.

With over 30 years of industry experience, National Wireless is positioned as a major communication provider for “All things radio”. In 2006, we installed Australia’s first DAMM/Sepura TETRA System – and have been honing our expertise in the TETRA sphere ever since. We have installed PoC server systems and wireless radio networks across Australia to increase efficiency with automated alerts, one-to-many communication, and text/voice data services. National Wireless works with you after the initial installation, providing critical equipment updates, technical support, and remote fleet management to continually optimise your system performance. We have overseen projects of all sizes and industries, from large mine site installations to customer facing operations and government services. For a full list of what National Wireless can offer your business – view our tailored industry solutions here.

Our technical team works alongside our sales and support operations – ensuring swift, customer-focused repair work. Supported by system engineers and solutions development managers, we can install and maintain TETRA, PoC, Bluetooth, Wireless, and CB networks both large and small. We utilise products from industry leading providers SepuraHyteraMotorolaDAMMCambium, and GME to tailor communications to your business needs. Our team provides a range of service provisions across equipment management and installation, operator training, system design and preliminary coverage/cost reports, private frequency licensing, and more. Contact National Wireless today to see the full scope of what we can provide for you.

Ready to customise your business communication solution?
Contact National Wireless Today!

Simply fill out the form below and National Wireless will contact you within 1-2 business days with a tailored communication solution for your business.

Save time on designing your radio system and let National Wireless do the tedious work for you!

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