30+ YEARS
EXPERIENCE

TAILOR MADE
SOLUTIONS

EXPERT REPAIRS
AND SERVICE

02 4964 1533

 

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Onsite Service Bookings

National Wireless Deploys Expert Technicians Nationwide

Contact the Communication Experts

National Wireless believes that wireless communication systems are integral to the productivity and safety of an organisation and its employees. It is vital that your communication equipment is working to full capacity. National Wireless is equipped with specially fitted services vehicles and maintains highly qualified and experienced technicians. We invest in the latest technology for servicing and testing equipment. Our repair centre is well-positioned in the Hunter Valley and offers the highest level of expertise.

Years of Industry Experience
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Active Systems Managed
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Emergency Servicing
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There are two ways to organise an equipment repair service:

  1. Fill out the Service form and choose ‘Onsite Service Request’, please include the brand and model of the equipment and any requirements of the site in the ‘Details’ section, and we will respond as soon as possible.
  2. Our service administrators strive to answer your calls and ensure your needs are dealt with promptly. Call 02 4964 1533 and ask to book an onsite service.

National Wireless also offers ongoing support and maintenance plans.

 A Support Plan is an agreement between National Wireless and your company, to ensure ongoing resources and materials support – guaranteeing your system functions optimally. National Wireless will design a support plan to suit your requirements.

There are three main components of a Support Plan:

  • Planned preventative maintenance works
  • Unplanned restoration works
  • Improvement works

“The National Wireless team are knowledgeable and very helpful! As I’m not always totally sure what components are required for the site, I rely on their expertise, and they always get me sorted.”

– Olympic Dam Project
Typical inclusions in a National Wireless Support Agreement:
  • Business hours phone and email support
  • Annual Preventative Maintenance Inspection
  • Remote diagnostics and, where applicable, restoration
  • After hours telephone support
  • After hours emergency site call out
  • Licence management
  • Firmware updates
 Typical Inclusions in a Preventative Maintenance Inspection:
  • Annual infrastructure health check
  • Antenna testing
  • Associated applications testing
  • System radios assessment – more efficient review individual radios when we do your PMI than sending them in as they break
  • Coverage Survey

“Mark and the technical team are very helpful in determining the best equipment for my situation. Good to deal with knowledgeable staff who provide quality equipment.”

– Ray Whiting
Ready to book your onsite repair or servicing?
Contact National Wireless Today!

Simply fill out the form below and National Wireless will contact you within 1-2 business days to schedule an expert technician for your site or help you book a preventative maintenance inspection.

For emergency bookings, please call 02 4964 1533.

Reduce equipment repair costs by letting National Wireless ensure your communication equipment upkeep!

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