Repair Services for Radios

National Wireless Equipment Repair Bay and Repair Services for Radios

Equipment Repair Bookings

National Wireless is an accredited repair centre for Sepura and Hytera radios. We also offer repair services for radios from many other manufacturers including GME and Motorola. Our process for equipment repair is designed to ensure efficient handling of your equipment at every stage and to return your communication systems to you as quickly as possible, in a reliable and updated state.

At National Wireless, we understand that every business, worksite, and organisation has unique communication needs. That’s why we offer Custom Radio Programming — a fully tailored service designed to ensure your two-way radios perform exactly how you need them to, when you need them to.

Whether you manage a large fleet across multiple sites or require specific communication channels for high-risk operations, our experienced technicians can configure and program your radios for optimal performance, clarity, and compliance with Australian standards.

Years of Industry Experience

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Active Systems Managed

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Emergency Servicing

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We build and program tailored radio fleets to match your operational structure. From channel allocation and call groups to GPS tracking and private call setups, we ensure every user has the right access and functionality. Our team can also standardise programming across mixed-brand fleets for seamless communication between departments and locations.

Safety is critical in industries like mining, construction, and transport. We design and install customised emergency alert systems that integrate directly into your radio network — including man-down alarms, lone-worker alerts, and site-wide emergency broadcasts. Your staff will have reliable communication and fast response capabilities in every situation.

For organisations seeking national or wide-area coverage, we provide complete Push-to-Talk over Cellular (PoC) server setup and integration. Our team configures secure, cloud-based communication networks that connect users via 4G/5G and Wi-Fi, enabling instant voice and data transmission across Australia.

From consultation to deployment, we deliver solutions built around your workflow, safety requirements, and coverage needs.

Get in touch today to discuss a custom radio programming solution that keeps your team connected, efficient, and safe — wherever the job takes you.

There are three ways to organise an equipment repair service:

Fill out the Equipment Repair Enquiry form including the brand and model of the radio and we will respond as soon as possible.
Our service administrators strive to answer your calls and ensure your needs are dealt with promptly. Call 02 4964 1533 and ask to book a service/repair.
Click here to print an equipment repair form. Provide a clear description of the fault/s. Record the job number on the shipping label. Remove accessories unless related to the problem (Please note: There are various restrictions to sending batteries via air if unsure contact 02 4964 1533.). Send the item/s with the shipping label to Unit 2 61 Elwell Close, Beresfield NSW 2322. Please note that National Wireless will not accept equipment for repair unless pre-arranged.

“The National Wireless team are knowledgeable and very helpful! As I’m not always totally sure what components are required for the site, I rely on their expertise, and they always get me sorted.”

– Olympic Dam Project

“Mark and the technical team are very helpful in determining the best equipment for my situation. Good to deal with knowledgeable staff who provide quality equipment.”

– Ray Whiting

Here is a brief overview of what to expect utilising our equipment repair service:

Clear and friendly communication from both our service administrators and technical team.
We charge a minimum assessment fee of $86 AUD plus GST unless the repairs meet manufacturer warranty criteria.
Once the equipment is received by National Wireless, we will complete a full assessment. Our trained technicians use the latest technology to perform this assessment.
If the equipment is determined to require repair or replacement and is not under warranty, we will proceed with repairs up to the value of $300 AUD plus GST without authorisation. If the cost of repairs (including the assessment fee) exceeds $300 AUD, we will provide you with a repair estimate.

Terms and Conditions include:

Unless otherwise indicated, National Wireless will offer repair services for radios to the manufacture’s specifications.
A minimum assessment fee will be charged unless the fault meets manufacturer warranty criteria.
Courier charges will apply for the collection and delivery of equipment.

Does Your Equipment Need Repairing, Cleaning or Maintenance?

Contact National Wireless Today!

Simply fill out the form below and National Wireless will contact you within 1-2 business days to process your equipment repairs.

For emergency repairs, please call us on 02 4964 1533.

Reduce equipment repair costs and let National Wireless manage your communication equipment upkeep!