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April2022

International Critical Communications Award Nominated Expertise

National Wireless’ systems engineer Jacob has been nominated for an International Critical Communications Award for his mining solution with the Sepura SCG22.

 

This award will be judged according to a range of criteria, including the level of challenge represented by the roll-out, effective use of resources, as well as system reliability in often extremely challenging environments.

March2022

NEW Hytera HP Series Handheld Walkie Talkies now available at NatWire

Engineered for professionals by professionals, Hytera’s HP Series redefines performance and functionality for your workplace.

National Wireless understands the communication challenges of industry users in Hospitality, Health Care, Transportation and Warehousing, Commercial, Retail Services and other industry verticals.

The newly engineered and designed HP Series from Hytera improves performance and user-interactive experience, providing a more a professional, more advanced product solution.

September2021

Natwire COVID19 Update – September 2021

We want to assure our customers that we remain fully committed to supporting your safe and efficient operations during this time, many of you delivering essential services for the economy. As the Delta variant outbreaks prove difficult to contain, we have turned our focus to staff vaccinations.  At this stage all National Wireless staff have had at least one dose and several of us are now fully vaccinated.
December2020

National Wireless – Here to help you during the holidays

National Wireless management and staff wish you the best for a peaceful holiday period.

Thank you to all of our customers, for your support during this most difficult and unusual year. Have a great break and we look forward to working with you in 2021.

We will be operating over the Christmas & New Year break with reduced staffing levels. If you need our assistance during this time, call 02 4964 1533 or email sales@natwire.com and staff will be available to assist you.

 

August2020

Cleaning radios (Guidelines concerning COVID-19)

 

Radios are often a shared resource, handled and used in close proximity to the face before being passed from one person to another at shift changes.  We now know this disease is spreading largely in the workplace, thus hygiene at work is absolutely critical.  Cleaning and sanitation of radios is essential to ensure the safety of your employee’s, and the community, as business continues to operate through the COVID-19 pandemic.

Per global health authorities, removing germs, dirt and impurities from surfaces lowers the risk of spreading infection. Using chemical disinfectants may kill germs that remain on surfaces after cleaning, which further lowers the risk of spreading infection.

Good hygiene practices between radio users are always important.  Likewise optimal performance of your radio equipment depends upon regular cleaning and maintenance. Harsh conditions in an industrial environment can cause iron filings, dust and dirt to block mics and speakers, causing your audio to become muffled. Regular cleaning can prevent a reduction in audio quality.

In recent months we have seen a small number of reports from customers whose radios are displaying minor damage to the housings. This could be a result of increased cleaning measures, specifically disinfecting agents. If you have any concerns regarding the disinfection of your equipment, please contact us and we will escalate to the relevant manufacturer.

Read on for guidelines, based on manufacturers recommendations, on how to perform routine cleaning and disinfecting of your radio equipment in order to keep your workplace safe and your team communicating optimally.

Routine Cleaning
  • Clean dust and fine particles from the radio surface and charging interface with a clean and dry lint-free cloth or a soft bristle, non-metallic brush regularly.
  • Dampen a clean cloth with warm water and a mild detergent soap and wipe radio, then wipe the radio with another clean, warm water dampened cloth and wipe dry with a clean cloth .
  • Remove battery from radio and use a soft, dry cloth to wipe battery and radio contacts to remove dirt and grease. Detach accessories and rub the connector contacts with a clean, dry cloth .
  • Make sure the radio is completely dry before using.
Disinfecting
  • Wipe the antenna, screen, keys, back and side of the radio with disinfectant applied to a clean damp cloth. Do not spray cleaning solution directly on the radio, control head or accessories. 
  • We recommend you use Isopropyl Alcohol or diluted bleach (1:10 Bleach: Water) 
  • Do not use chemical cleaners, sprays, denatured alcohol (ethanol) or petroleum-based products, they may damage the radio housing.
  • Wait for the disinfectant to evaporate completely before using.
Important
  • Always wash hands before and after cleaning / disinfecting your radios.
  • Some chemicals may damage the characters on the keypad of some radio brands, please test any product gently on the keypad, prior to cleaning.
  • Do not dry the radio using a heating device.
  • Do not wipe the power positive and negative interface of battery and radio with chemicals.

Whilst this article specifically references radios, don’t forget to clean and disinfect radio accessories, charging stations and infrastructure.

March2020

Covid-19 update for our customers

 
Our goal is to help you keep operating during this time of unprecedented upheaval, many of you delivering essential services for the economy.
 
We are already equipped for remote working and have several people doing that on a full time basis. Our sales team can meet with you via web conference if you prefer that to a visit. Technical staff are still in the field backed up by our depot repair and engineering resources.

 

Our priority is the safety and well being of our staff and customers, as such we have implemented Covid-19 policy’s and procedures, to ensure we are all practicing excellent hygiene and social distancing measures.
 
If we can assist you in any way, please email sales@natwire.com or call 02 4964 1533.
 
March2020

ACMA Licence Update – Beat the price increase!

 
Are your radio licences up to date?
 
Just like the annual registration on your car, radio licenses need to be renewed every year and significant fines can apply when they lapse. If you use two way radio and are not aware of your licensing, it is a good idea to check. As organisations evolve and addresses change radio licensing information is not always updated.
October2019

New Account Manager at National Wireless

We would like to introduce you to our new Solutions Development Manager, Phil Clarke.
 
Phil brings engineering qualifications and 20 years business communications experience, in both engineering and sales roles, to National Wireless. We are sure his technical and sales credentials will ensure he is an asset for National Wireless and our customers.

September2019

September Update at National Wireless

August and September were a busy couple of months at National Wireless.   Our sales team attended two exciting events, we have Push to talk Over Cellular technology up and running and ready to demonstrate and a new  team member joined us in our Adelaide office.

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