National Wireless believes that wireless communication systems are integral to the productivity and safety of an organisation and its employees. It is vital that your communication equipment is working to full capacity. National Wireless is equipped with specially fitted services vehicles and maintains highly qualified and experienced technicians. We invest in the latest technology for servicing and testing equipment. Our repair centre is well-positioned in the Hunter Valley and offers the highest level of expertise.
There are two ways to organise an equipment repair service:
- Fill out the Service form and choose ‘Onsite Service Request’, please include the brand and model of the equipment and any requirements of the site in the ‘Details’ section, and we will respond as soon as possible.
- Our service administrators strive to answer your calls and ensure your needs are dealt with promptly. Call 02 4964 1533 and ask to book an onsite service.
National Wireless also offers ongoing support and maintenance plans.
A Support Plan is an agreement between National Wireless and your company, to ensure ongoing resources and materials support – guaranteeing your system functions optimally. National Wireless will design a support plan to suit your requirements.
There are three main components of a Support Plan:
- Planned preventative maintenance works
- Unplanned restoration works
- Improvement works
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Typical inclusions in a National Wireless Support Agreement:
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Typical Inclusions in a Preventative Maintenance Inspection:
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National Wireless can offer:
- Expert advice from our sales team – every industry, every step of the way.
- No-obligation free-trial of our radios.
- Exceptional service and repairs from our team of qualified technicians.
- Free radio coverage tests and site visits to ensure reliable communication.
- After-sales support and assistance – we’re with you for the long haul.