Case Study: Civic Theatre Newcastle

Civic Theatre is the heart of Newcastle’s live performing arts. With a rich history spanning over 96 years, the theatre can seat over 2300 guests across its two theatre rooms and adjoining Newcastle City Hall.

Due to the historical significance of the venue, Newcastle Civic Theatre sought to update their communications equipment in the event of an emergency.

Desiring an updated digital radio fleet that would equip their personnel with reliable communications and a fire panel alert system which contacted staff with emergency messages, Civic Theatre Newcastle contacted National Wireless.

Handheld radios were expected to be light weight and low profile, with the entire system to be hidden from public view. Audio would need to be clear and crisp so as not to interfere with the natural acoustics of the building.

Additionally, these radios would operate across separate channels for the theatre’s function teams at Newcastle City Hall and Fort Scratchley located over 2.5km away.

Newcastle Civic Theatre
The Newcastle Civic Theatre is the heart of Newcastle's live entertainment. The centre's heritage listed architecture is one of many reasons to visit the site.
View Their Website
Hytera HP682
This lightweight, low-profile radio was ideal for Civic Theatre's public facing operations. Learn how this radios extended battery life and AI-based noise cancellation makes it the perfect choice for your needs!
View Here
Call Box Installation
National Wireless Call Boxes are the brains behind our custom solutions. Learn how our installation alerts the Civic Theatre in the event of a fire evacuation.
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Civic Theatre is the heart of Newcastle’s live performing arts. With a rich history spanning over 96 years, the theatre can seat over 2300 guests across its two theatre rooms and adjoining Newcastle City Hall.

Due to the historical significance of the venue, Newcastle Civic Theatre sought to update their communications equipment in the event of an emergency.

Desiring an updated digital radio fleet that would equip their personnel with reliable communications and a fire panel alert system which contacted staff with emergency messages, Civic Theatre Newcastle contacted National Wireless.

Handheld radios were expected to be light weight and low profile, with the entire system to be hidden from public view.

Newcastle Civic Theatre
The Newcastle Civic Theatre is the heart of Newcastle's live entertainment. The centre's heritage listed architecture is one of many reasons to visit the site.
View Their Website
Hytera HP682
This lightweight, low-profile radio was ideal for Civic Theatre's public facing operations. Learn how this radios extended battery life and AI-based noise cancellation makes it the perfect choice for your needs!
View Here
Call Box Installation
National Wireless Call Boxes are the brains behind our custom solutions. Learn how our installation alerts the Civic Theatre in the event of a fire evacuation.
Previous slide
Next slide

 Audio would need to be clear and crisp so as not to interfere with the natural acoustics of the building.

Additionally, these radios would operate across separate channels for the theatre’s function teams at Newcastle City Hall and Fort Scratchley located over 2.5km away.

National Wireless Solution

National Wireless provided Civic Theatre with Hytera HP682 handheld portable radios which operated across 9 frequencies and 2 fire panel radios integrated with the buildings smoke alarm. These channels operated across the theatres 3 separate locations, and an emergency background channel provides supervisors with an emergency override which contacts all fleet radios.

  • Hytera HP682: The Hytera HP682 was chosen for its lightweight design and large 1.8-inch LED colour display. long 20-hour battery time reduces the need for charging and provides clear audio through AI-based noise cancellation.
  • Call Boxes: National Wireless further installed 2 fire panel call boxes, located within the Civic Theatre and City Hall respectively. Linked with the buildings inbuilt fire alarms, these call boxes transmit emergency alerts to the Hytera HP682’s display screen, allowing staff to verify situations and respond promptly in the event of a fire. This serves to prevent unnecessary fire brigade dispatches without compromising guest safety.

Civic Theatre Benefits

  • Multiple frequencies allowing staff to communicate without interference from other operations
  • Lightweight Hytera HP682 handheld radios ensure clear audio and extended battery life
  • Customised call boxes integrated into fire panel provide radio alerts in emergency event
  • Large 1.8-inch LED display effective at all light levels
  • Supervisor emergency background channel provides designated radios with overriding channel

National Wireless can offer: 

  • Expert advice from our sales team – every industry, every step of the way.
  • No-obligation free-trial of our radios.
  • Exceptional service and repairs from our team of qualified technicians.
  • Free radio coverage tests and site visits to ensure reliable communication.
  • After-sales support and assistance – we’re with you for the long haul.

Civic Theatre is the heart of Newcastle’s live performing arts. With a rich history spanning over 96 years, the theatre can seat over 2300 guests across its two theatre rooms and adjoining Newcastle City Hall.

Due to the historical significance of the venue, Newcastle Civic Theatre sought to update their communications equipment in the event of an emergency.

Desiring an updated digital radio fleet that would equip their personnel with reliable communications and a fire panel alert system which contacted staff with emergency messages, Civic Theatre Newcastle contacted National Wireless.

Handheld radios were expected to be light weight and low profile, with the entire system to be hidden from public view. Audio would need to be clear and crisp so as not to interfere with the natural acoustics of the building.

Additionally, these radios would operate across separate channels for the theatre’s function teams at Newcastle City Hall and Fort Scratchley located over 2.5km away.

Newcastle Civic Theatre
The Newcastle Civic Theatre is the heart of Newcastle's live entertainment. The centre's heritage listed architecture is one of many reasons to visit the site.
View Their Website
Hytera HP682
This lightweight, low-profile radio was ideal for Civic Theatre's public facing operations. Learn how this radios extended battery life and AI-based noise cancellation makes it the perfect choice for your needs!
View Here
Call Box Installation
National Wireless Call Boxes are the brains behind our custom solutions. Learn how our installation alerts the Civic Theatre in the event of a fire evacuation.
Previous slide
Next slide

National Wireless Solution

National Wireless provided Civic Theatre with Hytera HP682 handheld portable radios which operated across 9 frequencies and 2 fire panel radios integrated with the buildings smoke alarm. These channels operated across the theatres 3 separate locations, and an emergency background channel provides supervisors with an emergency override which contacts all fleet radios.

  • Hytera HP682: The Hytera HP682 was chosen for its lightweight design and large 1.8-inch LED colour display. long 20-hour battery time reduces the need for charging and provides clear audio through AI-based noise cancellation.
  • Call Boxes: National Wireless further installed 2 fire panel call boxes, located within the Civic Theatre and City Hall respectively. Linked with the buildings inbuilt fire alarms, these call boxes transmit emergency alerts to the Hytera HP682’s display screen, allowing staff to verify situations and respond promptly in the event of a fire. This serves to prevent unnecessary fire brigade dispatches without compromising guest safety.

Civic Theatre Benefits

  • Multiple frequencies allowing staff to communicate without interference from other operations
  • Lightweight Hytera HP682 handheld radios ensure clear audio and extended battery life
  • Customised call boxes integrated into fire panel provide radio alerts in emergency event
  • Large 1.8-inch LED display effective at all light levels
  • Supervisor emergency background channel provides designated radios with overriding channel

National Wireless can offer: 

  • Expert advice from our sales team – every industry, every step of the way.
  • No-obligation free-trial of our radios.
  • Exceptional service and repairs from our team of qualified technicians.
  • Free radio coverage tests and site visits to ensure reliable communication.
  • After-sales support and assistance – we’re with you for the long haul.