Case Study: Australian National Maritime Museum

The Australian Maritime Museum is the only federally funded museum in NSW, located in the heart of Darling Harbour. Housing Australia’s rich maritime history, the museum proudly hosts one of the world’s largest floating historical vessel collections, including the HMAS Vampire, the HMAS Onslow, and a replica of Captain Cook’s ‘Endeavor’.

The museum welcomes over 850,000 visitors annually, and being in the heart of Sydney, the area garners a lot of foot traffic at all hours of the day. As well as visitors, the museum hosts a team of dedicated employees and volunteers, who occasionally find themselves working alone on the floating vessels or conducting workshops.

Whilst the museum ensures safety through routine check-ins, a concern lingered regarding employees means of contact to other staff in an emergency event. A smooth system needed to be introduced that maintained the safety of the employees, and the public.

National Maritime Museum
The National Maritime Museum in Sydney is home to Australia's rich maritime history and houses one of the largest floating historical vessel collections.
View Their Website
Motorola DP3661e
National Wireless installed a fleet of Motorola DP36612 handheld walkie-talkies - a compact and high-performance digital radio ideal for retail or hospitality sectors.
View the Motorola DP3661e
Bluetooth Beacons
National Wireless utilised bluetooth beacons throughout the installation - providing real-time updates on staff whereabouts in high foot traffic areas.
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The Australian Maritime Museum is the only federally funded museum in NSW, located in the heart of Darling Harbour. Housing Australia’s rich maritime history, the museum proudly hosts one of the world’s largest floating historical vessel collections, including the HMAS Vampire, the HMAS Onslow, and a replica of Captain Cook’s ‘Endeavor’.

The museum welcomes over 850,000 visitors annually, and being in the heart of Sydney, the area garners a lot of foot traffic at all hours of the day. As well as visitors, the museum hosts a team of dedicated employees and volunteers, who occasionally find themselves working alone on the floating vessels or conducting workshops.

National Maritime Museum
The National Maritime Museum in Sydney is home to Australia's rich maritime history and houses one of the largest floating historical vessel collections.
View Their Website
Motorola DP3661e
National Wireless installed a fleet of Motorola DP36612 handheld walkie-talkies - a compact and high-performance digital radio ideal for retail or hospitality sectors.
View the Motorola DP3661e
Bluetooth Beacons
National Wireless utilised bluetooth beacons throughout the installation - providing real-time updates on staff whereabouts in high foot traffic areas.
Previous slide
Next slide

Whilst the museum ensures safety through routine check-ins, a concern lingered regarding employees means of contact to other staff in an emergency event. A smooth system needed to be introduced that maintained the safety of the employees, and the public.

National Wireless Solution

National Wireless provided a system comprised of repeaters, Bluetooth beacons, an operator’s console, and brand-new Motorola DP3661e’s each equipped with a man-down alarm.

  • Bluetooth Beacons: These connect the radios carried by security to the operating room. When a guard enters a designated area, the beacon picks up the radio’s signal, relaying it to the operating room, where their location can be seen and tracked on a map of the area and through the security cameras. Enabling real-time tracking of the guard’s location enhances security and surveillance.
  • Motorola DP3661e Radios: The radios were upgraded from the Motorola DP2400 to the DP3661e, and each came equipped with an automated man-down alarm. Alongside the man-down alarm, these radios boast waterproof and dustproof builds, loud and clear audio, and long battery life. This hands-free alert system ensures swift assistance and can be picked up anywhere within the museum, including on the floating vessels.
  • Operators Console: All radio system activity is monitored and recorded on the operator’s console, including both audio and video recording. This comprehensive oversight enhances the museum’s ability to respond promptly to any situation.

Benefits and Results

With National Wireless’s tailored solution, the Australian Maritime Museum has fortified its commitment to safety and security. The integration of advanced technologies not only ensures the well-being of employees and volunteers but also enhances the overall visitor experience, making it a beacon of maritime exploration in the heart of Sydney. Benefits for the National Maritime Museum included:

  • Bluetooth beacons accurately track security personnel
  • Man-down alarms allow hands-free automatic call for assistance
  • introduction of waterproof low-profile radios equipped with clear audio
  • Increased surveillance to accommodate for high foot traffic
  • Concisely setup operators console ensures prompt response time
  • Better security increases visitor safety and experience

National Wireless can offer: 

  • Expert advice from our sales team – every industry, every step of the way.
  • No-obligation free-trial of our radios.
  • Exceptional service and repairs from our team of qualified technicians.
  • Free radio coverage tests and site visits to ensure reliable communication.
  • After-sales support and assistance – we’re with you for the long haul.

The Australian Maritime Museum is the only federally funded museum in NSW, located in the heart of Darling Harbour. Housing Australia’s rich maritime history, the museum proudly hosts one of the world’s largest floating historical vessel collections, including the HMAS Vampire, the HMAS Onslow, and a replica of Captain Cook’s ‘Endeavor’.

The museum welcomes over 850,000 visitors annually, and being in the heart of Sydney, the area garners a lot of foot traffic at all hours of the day. As well as visitors, the museum hosts a team of dedicated employees and volunteers, who occasionally find themselves working alone on the floating vessels or conducting workshops.

Whilst the museum ensures safety through routine check-ins, a concern lingered regarding employees means of contact to other staff in an emergency event. A smooth system needed to be introduced that maintained the safety of the employees, and the public.

National Maritime Museum
The National Maritime Museum in Sydney is home to Australia's rich maritime history and houses one of the largest floating historical vessel collections.
View Their Website
Motorola DP3661e
National Wireless installed a fleet of Motorola DP36612 handheld walkie-talkies - a compact and high-performance digital radio ideal for retail or hospitality sectors.
View the Motorola DP3661e
Bluetooth Beacons
National Wireless utilised bluetooth beacons throughout the installation - providing real-time updates on staff whereabouts in high foot traffic areas.
Previous slide
Next slide

National Wireless Solution

National Wireless provided a system comprised of repeaters, Bluetooth beacons, an operator’s console, and brand-new Motorola DP3661e’s each equipped with a man-down alarm.

  • Bluetooth Beacons: These connect the radios carried by security to the operating room. When a guard enters a designated area, the beacon picks up the radio’s signal, relaying it to the operating room, where their location can be seen and tracked on a map of the area and through the security cameras. Enabling real-time tracking of the guard’s location enhances security and surveillance.
  • Motorola DP3661e Radios: The radios were upgraded from the Motorola DP2400 to the DP3661e, and each came equipped with an automated man-down alarm. Alongside the man-down alarm, these radios boast waterproof and dustproof builds, loud and clear audio, and long battery life. This hands-free alert system ensures swift assistance and can be picked up anywhere within the museum, including on the floating vessels.
  • Operators Console: All radio system activity is monitored and recorded on the operator’s console, including both audio and video recording. This comprehensive oversight enhances the museum’s ability to respond promptly to any situation.

Benefits and Results

With National Wireless’s tailored solution, the Australian Maritime Museum has fortified its commitment to safety and security. The integration of advanced technologies not only ensures the well-being of employees and volunteers but also enhances the overall visitor experience, making it a beacon of maritime exploration in the heart of Sydney. Benefits for the National Maritime Museum included:

  • Bluetooth beacons accurately track security personnel
  • Man-down alarms allow hands-free automatic call for assistance
  • introduction of waterproof low-profile radios equipped with clear audio
  • Increased surveillance to accommodate for high foot traffic
  • Concisely setup operators console ensures prompt response time
  • Better security increases visitor safety and experience

National Wireless can offer: 

  • Expert advice from our sales team – every industry, every step of the way.
  • No-obligation free-trial of our radios.
  • Exceptional service and repairs from our team of qualified technicians.
  • Free radio coverage tests and site visits to ensure reliable communication.
  • After-sales support and assistance – we’re with you for the long haul.