Communication for Hospitality & Retail

Reliable communications are essential in ensuring:

Improved incident response time – Instant, private and secure communications.

Superior crystal-clear digital audio quality – No more confusion caused by static-filled analog communications and no annoying background noise.

Communicate a uniform message to all staff immediately.

Improved safety for employees and patients – Some radio systems allow for specialised features such as the ability to inhibit the transmitter when near sensitive medical equipment.  If in this mode, other radios can see that transmission is inhibited.

Emergency features for lone workers – Duress alarms can be triggered by a press of a single emergency button.  This can be set up in two ways: 

• Covert – The radio silently sends an emergency alarm over the system to a monitoring point.  this will identify the radio number and possible location if GPS position is implemented.  A dispatcher can also monitor the situation so that it can be determined if there is a false alarm, or a response is needed.
• Overt – When pressed the radio will emit a siren drawing attention to the situation.  The radio ID can also be sent over the air to alert other radio users out of earshot that there is an emergency. 

Text messaging capabilities – preprogrammed or free form – Increased accountability – clear precise communications with recorded receipt.  this allows for the rationalisation of pagers but with the added benefit of being able to confirm delivery and read of messages.

Guaranteed priority access to your network – Access to the network can be prioritised and these systems can run autonomously without off-site infrastructure so that communications can be maintained even in large public events and disaster scenarios that cause phone networks to crash.

Secure communications maintain guest, customer and patient privacy – Digital radio communications cannot be intercepted by scanners.